CommScope RUCKUS Community Forums

PoojaGupta · 07-19-2023

Hi, We recently moved here and previous owner did not give any set up instructions. We connected our router to the hub and did the reset on access points few times as described but the light in 2.4G and 5G is Amber. In the unleashed app it show conne...

PoojaGupta · 07-20-2023

We rebooted Switch and Router and when connected to Ruckus Unleashed Network we get No internet connection error and and we are asked to sign in to ATT see below screenshot, and like I said we are not ATT customer, we checked there are no ATT device ...

PoojaGupta · 07-20-2023

Hi,So we did the reboot on the switch and router and connected to Ruckus Unleashed Network but we get no internet connection error and we see this below error from ATT and like I said we are Xfinity customer and not ATT, we checked there is no ATT de...

PoojaGupta · 07-20-2023

Above steps are also done but when we connect to the wifi we are routed to ATT error page, whereas we are not ATT customer we are Xfinity, previous owners were ATT customers, could you please check

PoojaGupta · 07-20-2023

Hi Jayavidhya, All the points are connected correctly but when we reset the AP and connect the WIFI after changing the WIFI name from Configureme_XXXXXX it takes us to ATT error page, but we are not ATT customer we are Xfinity customer. ATT was previ...

CommScope RUCKUS Community Forums

User Statistics

User Activity

Internet not working

Re: Internet not working

Re: Internet not working

Re: Internet not working

Re: Internet not working