Hi @gun, Thank you for reaching out to us. Please login into the AP CLI and execute the commands below: get version get countrycode get scg I hope you have verified the licenses. Also, select the AP and from under the events share the screenshot for ...
Hi @uplinkal,Yes, you are correct if there are no clients connected or associated with the 5G radio the LED will be orange. If there are clients connected then it would be green. Below is the info related to the AIR LED and the other LEDs on the AP. ...
Hi @uplinkal,Thank you for the update. I am glad that the devices are up and online. Yes, the ZD 1100 must be online and connected to the network.The ZD works as a central control system for the Access points. ZoneDirector provides simplified configu...
Hi @uplinkal, Please login into the AP CLI and share the output of the command "fw show all". Also, try to download the firmware from the below link try upgrading the AP and update us with the results. https://support.ruckuswireless.com/software_down...
Hi @markandro, Please perform a Hard reset on the AP using the below steps. -> On the rear side of the AP you can see the "HARD RESET" hole which is located near the Ethernet ports. -> Insert a paper clip or any point object into the “HARD RESET” h...
