CommScope RUCKUS Community Forums

bkers10 · 12-01-2022

I have two AP R510 devices that won’t power on after inclement weather caused power to be lost very brielfy this morning.Still getting WiFi through my router and ICX 7150-C12P switch is still getting power (PWR light is green, SYST light is amber). I...

bkers10 · 12-05-2022

Support Case 01413181 submitted for RMA. Thank you!

bkers10 · 12-04-2022

I attempted to perform software recovery, but cannot confirm correct COM# to use for PuTTY. COM3 is the only one showing in Device Manager, but it is not working for me.

bkers10 · 12-01-2022

I’ll have to try this tomorrow. Need a USB to Ethernet adapter to achievement both plugs. Will follow up if I run into any more issues.

bkers10 · 12-01-2022

I did get the reset to initiate, but the lights have been flashing amber for a really long time now. How long should a reset normally take?

bkers10 · 12-01-2022

The system LEDs would not all flash when holding down the reset button. Should I move on to software recovery, or is this indicative of a different issue?

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