Hi,Can an Engineer please provide me with an approval link for RMA request? My case # is 01863532. I received an email to provide the approval link, but the link request it in the email does not work. My Ruckus switch/router will not reboot. Tried t...
Hi,Can someone tell me how to get an approval link for RMA from Engineer? My case # is 01863532. I receivedan email to provide the approval link, but do not know how to get that. The link request it in the email does not work.
Hi, I have been trying to order a switch/router replacement and have been stuck in a cycle. I have had to submit 2 cases, and now both are closed. Can anyone help me get a replacement switch? My Ruckus will not reboot, need immediate assistance! ...
Hi! I need assistance. Our Ruckus router will not reboot. Tried going through CHAT feature to order a replacement. Now they want the "approval link" for the RMA request from the Engineer. I did not receive any approval. The CHAT feature did not p...
I am stuck again. I cannot locate my COM #. I am not sure if I configured the TFTP server application correctly. Can you tell by these screen shots? I am not tech savy and do not understand what to do after I chose the server interface.
Imran, I have now wasted multiple days on trying to get this resolved. If you will not approve a replacement for free (which we have a lifetime warranty - I verified that), can we just buy one? I cannot keep borrowing devices from people to get thi...
Imran, I have now wasted multiple days on trying to get this resolved. If you will not approve a replacement for free (which we have a lifetime warranty - I verified that), can we just buy one? I cannot keep borrowing devices from people to get thi...
