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ZD1100 issue in rescue mode & status blinking red

ahmad_razzaghi
New Contributor II
Hi.

Recently I had to upgrade zd1100 from web gui but after restarting ZD, waiting for about 2 hours but nothing happened and I did hard reset but again it didn't come back and ping to default ip was unreachable.

From ruckus forum I realized that rescue mode is solution. Follow the steps I did fdisk and then upload firmware. But after it showed me "Upgrade Complete. System reboot" ZD status from off switched to red blinking. What can I do?




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15 REPLIES 15

santhosh_dk
New Contributor II

Hi Ahmad

Please follow instructions from the link below to recover Zone Director. If it fails, please reach out to Support for replacement. Kindly note a hardware Warranty on the unit is necessary to process replacement.

https://support.ruckuswireless.com/articles/000001481

 

Regards

Santhosh

Thanks, but now I can't access to the premium account in order to open the link, As you see my steps to get back ZD, is anything more to do ? or do you have any advice?

Thanks, but now I can't access to the premium account in order to open the link, As you see my steps to get back ZD, Shall I do more than the activities I have than on ZD so far? Do you have any advice?



Thanks, but now I can't access to the premium account in order to open the link, As you see my steps to get back ZD, Shall I do more than the activities I have done on ZD so far? Do you have any advice?

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