12-09-2020 07:52 PM
if you have a web portal with allocated password...
When the "guest" joins the wifi point under the zonedirector (10.4.1.0 build 226)
they CANNOT ever be banned or blocked!!!
clicking on "delete" or "block" in the zone director
does nothing & they remain connected and with access for the life of the certificate age they were given.
12-10-2020 08:42 AM
Could you check how many clients are already in block list of the ZD.
It is possible that you may be reaching the maximum limit of blocking client on blocklist.
12-10-2020 05:07 PM
I don't have any clients in the "block list"...
maybe on a daily basis 1-2 whilst disciplinary measures are being dealt with....
since this network is for guest access only, so no staff should be on it ,unless they mis-apropreated a guest pw.
that's how i found it..... we had no "guests" in our business, but 2 people logged on.
when i tried to block/ ban them , I got the massages asking are you sure you want to block/ban m.a.c xyz
answering yes.. did not do a thing....
there are no "AD" connections to this wifi point.. and the only pw is allocated by IT...
12-11-2020 10:50 AM
You should be able to block the client if total number of blocked clients are less than 150.
Please go to Services & Profiles >> Access Control >> Blocked Clients >> Check if there are any MAC addresses listed.
12-13-2020 05:33 PM
I'm not in the habit of being questioned about my ability on how to use Ruckus equipment, Once I have CLEARLY STATED NOTHING IS BLOCKED.
ONCE AGAIN NOTHING IS IN THE BLOCKED CLIENTS LIST
There is nothing wrong with my eyes.
it shows "No Data Available" 0-0 of 0 shown.
Even if the list was full, it is STILL a bug :
1 .in not reporting that the item cannot be blocked (list full)
2. What has the list full got to do with "deleting" a client?