Upgrade ZD3050

[ryan_ardhi]

Hi,

i have network with ZD3050 and AP 7352

my current controller version 9.5.0.0 build 156

is there last safe firmware for ZD3050 and AP 7352 to upgrade ?

[syaiful_umar]

@vineet_nejawala

Hi Vineet, 

my ZD Version  :  Version= 9.5.0.0 build 156

OK, it will be reset to factory default, can I restore with backup data from a version before?

because my account was unable to download on a lower version of the firmware. "That file is only available to Premium Support users."

thanks, 
 

[Vineet_nejwala]

Hi  @syaiful_umar

Unfortunately answer would be no. You can restore config backup taken from 9.5 to only 9.5 code controller and not on 10.x or any other. 

Best Regards

Vineet

[Jdejesusf]

Hi Vinett

can you please confirm if I can do an upgrade from ZD3050 10.0.1.0 build 145 to 10.2.1 with not support contrat?

[syamantakomer]

Hi @Jdejesusf,

No, you cannot upgrade ZD without a valid support contract. If device was purchased recently then you may be able to do it from the day of purchase to next 90 day.