RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
11-11-2021 05:38 AM
whats whrong with the licenses if my zd 1200 got damaged and I need to change it. I can reinstall the licences in the new zd?
11-11-2021 05:50 AM
Yes, you can but you will need to reach out to Ruckus admin team to help on the same. You will need to provide old and new serial number of the unit to provide license file.
https://support.ruckuswireless.com/contact-us
Best Regards
Vineet
11-11-2021 05:58 AM
Thanks a lot
11-11-2021 11:54 PM
If ZD1200 is RMAed, you must inform RMA team that you had additional licenses for it, and than RMA team will issue new license for the new device -- license files for ZD1200 are tied to s/n, and can't be used on any other unit.
