Model[zfxxxx] is not supported; connection request from AP refused

[ian_taylor_7722]

I have a ZoneDirector 1100 and a 2942 AP and the controller is coming up with:

Model[zf2942] is not supported; connection request from AP refused

[ian_taylor_7722]

Is there a way to downgrade the firmware?

[seanmuir]

If you have had that pervious version on the ZD then yes.

If not then you will need to Factory reset it and then reflash.

[martin_martin]

Yes, Ian,

Just go to the upgrade page and upload the old firmware.
The ZD will go in factory default state.

regards
Martin

[seanmuir]

I should have explained that if you want to retain config then the ZD must have been on that build previously, otherwise the ZD needs to go back to Factory Default (and as per Martin's comments this is achievable via the upgrade page).