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Model[zfxxxx] is not supported; connection request from AP refused

Anonymous
Not applicable

‎02-08-2016 08:45 AM

I have a ZoneDirector 1100 and a 2942 AP and the controller is coming up with:

Model[zf2942] is not supported; connection request from AP refused
8 REPLIES 8

martin_martin
Valued Contributor

‎02-08-2016 08:51 AM

Hi Ian,
Please provide the software version running on the ZD 1100.

regards
Martin
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Anonymous
Not applicable

‎02-08-2016 08:52 AM

If your ZD1100 has 9.8 Code or above on it then it wont be supported as the 2942 was announced as EOL on 12th May 2014 with maintencance support up to Decemner 2014.
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Anonymous
Not applicable

‎02-08-2016 08:53 AM

This one: ZD1100 9.10.2.0.11 (MR) Software Release
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Anonymous
Not applicable
In response to Anonymous

‎02-08-2016 08:54 AM

As per my statement above.

You will have have to either update your AP's to the replacement models or downgrade your ZD to 9.7.
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