r510 access point => Get configuration fault error with Access points stuck in provisioning mode

[fredric_villucc]

I have a home network that is setup with unleashed and 2 r510 AP's Today I randomly lost internet and the logs show => Get configuration fault  and the Access points are stuck in provisioning mode... I tried cycling power but it's like the configuration was removed??? I could use some insight please

[syamantakomer]

Hi Fredric,

Are these APs on same network or different?

What is the current firmware version?

[neilticktin]

@syamantakomer  I know this thread is old -- but the product and problem I'm seeing is the same. 

I made the mistake of upgrading a small unleashed network (with 1 R750, 1 H550, and 1 R610) to 200.15.6.112.54 (probably had been about a year since last firmware update).  The R750 and H550 were not a problem, but the R610 did not fare well, and no matter what I do, it's just a continual stream o

AP[60:d0:xxx] joins with uptime [802] s and last disconnected reason [Get Configurations Fault]

What have I tried?

• Factory reset (multiple times)
• Downgrading to several different versions trying at first 200.15.6.12.304 and 200.15.6.112.52 and then a couple more as far down as 200.9.10.4.233
• Shutting off all the "good" APs, and bringing up the R610 on Unleashed on it's own (but while it comes up as Unleashed, it continues with the error and no Access Points are connected), and never publishes an SSID as a result

It's not worth us having a service contract for a R610, but as far as I can tell upgrading this network has effectively bricked the R610. What's terrifying here is that I'm now afraid to upgrade any of our clients who have R610's in the network ... some of which are right at the 25 AP limit for wave 1 unleashed.

Furthermore, looks like the last version that supports the R610 is supposed to be 200.15.6.112.54, but that doesn't seem to have a download for the R610. It may be that 200.15.6.12.304 is the actual last support version, even though it's not supposed to lose support until 200.16.

If you have insight, great. Otherwise, I strongly advise people to be wary of upgrading ... it's apparently perilous. 🙂