cancel
Showing results for 
Search instead for 
Did you mean: 

dns controller cannot add

wanji
New Contributor II

hi admin...i already upgrade ruckus R310 firmware to unleashed ver200.7.10.202.145...but i cannot enter the dns server for controller virtual smartzone..pls helpphoto_2024-06-20_14-13-59.jpg

6 REPLIES 6

Vásquez_Fer
Moderator
Moderator

Hello @wanji  , 

Hope you are doing well , 

I believe there may be some confusion regarding the technologies. Unleashed is a lightweight wireless network where one access point acts as the master, while the others function as members that receive their configuration from the master.

https://community.ruckuswireless.com/t5/RUCKUS-Self-Help/Unleashed-Overview/m-p/76913

However, SmartZone is a controller, whether physical or virtual, capable of managing multiple APs and offering significantly more features than Unleashed. It also provides greater flexibility in terms of network setups.

https://webresources.ruckuswireless.com/pdf/datasheets/ds-smartzone-family.pdf

In unlashed to configure the DNS on the APs is the following : 

https://docs.commscope.com/bundle/unleashed-200.14-onlinehelp/page/GUID-3165BBFB-9B32-413F-A11F-95FC...

https://docs.commscope.com/bundle/unleashed-200.15-onlinehelp/page/GUID-AB395789-ECB5-465A-BAA9-6E25...

That command : 

set the SCG IP is to connect a standalone RUCKUS Access Point to a SmartZone controller

https://docs.commscope.com/bundle/sz-700-configuration-guide/page/GUID-D7FA0B9C-4A85-4944-9B06-CCE39...

Unleashed and SmartZone are different technologies with distinct use cases, making them incompatible with each other. To integrate Unleashed APs into a SmartZone controller-managed network, they must first be converted to standalone firmware version and then configured using the 'set scg ip' command to point to the SmartZone controller's address.

Unlashed overview Video : 

https://www.youtube.com/watch?v=6tgztOFm4VQ

Smart Zone  

https://www.youtube.com/watch?v=8fQvOj6GJYg&list=PLwZotTMbkZQFA_Lm9qjAFKOQMWM3aOCHG

How to setup DNS server on Smart zone : 

https://docs.commscope.com/bundle/sz-610-adminguide-sz100vsz/page/GUID-83C23168-B5F2-4829-A1E7-1771B...

 

 

Best Regards 

Fernando Vasquez 

 

wanji
New Contributor II

thnks fot the info..but still i cannot connect to controller after upgrade to new standalone ver 104.0.0

wanji
New Contributor II

hi Fernando Vasquez ..thank you for reply...as picture below..i already success add the scg ip on ap....but it cannot appeared on controller staging zone...BUT OTHER AP CAN APPEARED ON CONTROLLER..pls help
contoller.jpgset scg.jpg

Hello @wanji  , 

Please make sure the AP is able to ping the controller.

Best Regards 

Fernando Vasquez