dns controller cannot add

[wanji]

hi admin...i already upgrade ruckus R310 firmware to unleashed ver200.7.10.202.145...but i cannot enter the dns server for controller virtual smartzone..pls help

[wanji]

hello admin....the ap can ping to the controller...thats why i a bit weird still cannot enter staging zone for the ap

[Vásquez_Fer]

Hello @wanji  , 

Please check that the AP is set on the same countrycode as the other APs 

get countrycode 

You can also use the following command to view the current logs on the AP.

get syslog log

I recommend changing the IP address of the AP to avoid any conflicts with the default one

I recommend filing a case in case the AP still not appeared in the SZ