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Why does my dashboard say there are no Wired Clients when I have a number of devices connected?

scott_larson_1i
New Contributor II
My dashboard 200.8 indicates there are no wired clients connected.  However that is not true as I have 7 wired clients connected
15 REPLIES 15

Thanks Syamantak - it is much more clearer now :).  One more question though - is there any way to manage the clients wired to the ICX?

Hi Scott,

ICX wired client related controls are not supported on Unleashed.

The following capabilities are supported:

• ICX switch registration and authentication
• Switch inventory (including model, firmware version, and last backup)
• Health and performance monitoring (status, traffic stats, errors, clients) with alarms
• Switch configuration file backup and restore
• Firmware upgrades

Please refer the admin guide from page number 235 to 249 for more information.

https://support.ruckuswireless.com/documents/3123-ruckus-unleashed-200-8-ga-user-guide/download

Regards,
Syamantak Omer

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

Great!  THANK YOU FOR YOUR HELP!   I am getting closer to what I am looking for.  How do I find the ip address of the 7150?

Run a IP scan if you are sure that wireless clients and 7150 is on same VLAN.

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn

syamantakomer
Community Admin
Community Admin
Hi Scott,

Active wired clients will only be displayed when 802.1X is enabled on the Ethernet port of the Access point and when clients are connected and authorized over it. 

Regards,
Syamantak Omer

Syamantak Omer
Sr.Staff TSE | CWNA | CCNA | RCWA | RASZA | RICXI
RUCKUS Networks, CommScope!
Follow me on LinkedIn