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Unleashed - factory reset?

dmitri_kalintse
New Contributor II
Is there a more thorough factory reset procedure than going to Administer -> Backup and Restore -> Restore to Factory Settings?

I'm asking because after going through the above procedure, my supportinfo log files downloaded after the Factory Restore are still full of info from before the restore (e.g., list of AP Reboot Reason that goes back two years).

Thank you 🙂
13 REPLIES 13

Thank you so much ! 🙂

What is username/password afrer factory reset . Super/sp-admin does not work for unleashed firmware

Initial configuration needs to be done using the APs default SSID, then browsing to https://unleashed.ruckuswireless.com when you'll be prompted to create the network and define your Admin credentials.  Setup is described in this knowledge base article for your assistance:

https://support.ruckuswireless.com/answers/000005204

If you don't see a Configure.Me-XXYYZZ ssid in the air after factory defaulting your AP,
I suspect that they are not running Unleashed code.  Then you need the direct AP to PC (pre-configured with 192.168.0.x ) so you can access https://192.168.0.1 (super/sp-admin) and upgrade to your AP model Unleashed code. 
I just posted a new Unleashed 200.6.10.1.308 btw...

Tengo un Ruckus T300 pero no me deja hacer el reseteo de fabrica por el.boton o pin, pero no me sé ni usuario ni contraseña ahí alguna forma de resetear el equipo?