Unable to Enable ChannelFly on 2.4GHz Radio

[Crocodino]

I've got an R720 running 200.13.6.1.319 and I am looking to enable Channelfly on my 2.4GHz radio. I enable ChannelFly in the GUI and save, when I refresh the auto channel assignment is completely disabled for the 2.4GHz radio. When I run the 'channelfly radio-2.4-mtbc 100' command in the CLI, the command executes successfully but then when I run a show command the auto channel management for the 2.4GHz radio is disabled entirely. Is this a bug in the firmware or is this expected behavior?

[sanjay_kumar]

Hi @dennypage 
Let me check if we can do anything on this. I will keep you posted if I have any update.

[sanjay_kumar]

Hi @dennypage 
This seems to be GUI bug, we have reported this to the team and will be working on it.

[dennypage]

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@sanjay_kumar wrote:

This seems to be GUI bug, we have reported this to the team and will be working on it.

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Thank you @sanjay_kumar.

[Anye02]

I was having the same exact problem and I tried your troubleshooting and it worked. Thanks! I was on 200.15 but it’s way too buggy. Currently using 200.14

[Crocodino]

I am now running 200.14.6.1.203 and I have noticed the following when enabling ChannelFly on my 2.4GHz network:

When I run the 2.4GHz mtbc command, the mtbc never updates to the provided value. The mtbc command for 5GHz works fine (as shown below).

ruckus(config-services)# channelfly radio-2.4-mtbc 5

The command was executed successfully.

ruckus(config-services)# show                       

Services:

  Automatically adjust ap radio power= Disabled

  Automatically adjust ap channel:

    2.4GHZ radio status= Enabled

    5GHZ radio status= Enabled

    Background Scanning:

      2.4GHZ radio status= Disabled

      5GHZ radio status= Disabled

      Off period hours = Disabled

      Interval = 10 minutes

    Channelfly:

      2.4GHZ radio status= Enabled

      2.4GHZ radio mtbc= 100 minutes

      5GHZ radio status= Enabled

      5GHZ radio mtbc= 5 minutes

  Run a background scan on 2.4GHz radio:

    Status= Enabled

    Time= 300 seconds

  Run a background scan on 5GHz radio:

    Status= Enabled

    Time= 300 seconds

  AeroScout RFID tag detection= Disabled

  Tunnel encryption for tunneled traffic= Disabled

  Block multicast traffic from network to tunnel= Block non well-known

  Block broadcast traffic from network to tunnel except ARP and DHCP= Disabled

  Tunnel Proxy ARP of tunnel WLAN:

    status= Disabled

    ageing time= 0

  Packet Inspection Filter(PIF) uplink process= Disabled

  Packet Inspection Filter(PIF) rate limit:

    status= Disabled

  RAPS= Disabled

  EKHAU settings:

    status= Disabled

    ERC IP= 192.168.1.1

    ERC port= 8569