05-22-2023 01:50 AM
Ruckus R500
Unleashed firmware 200.7.10.202.141
I have two R500 and each shows as Master under Access Points (i.e., two masters and no members). I have attempted the following without success to have a single Master and rest as members:
Note, did not have this problem before. It worked for more than two years until recently. Not sure what caused it maybe a power outage. First time noticed problem after seeing "Disconnected 1" under Access Points. So clicked remove and rebooted. After rebooting, both becomes Master.
Solved! Go to Solution.
10-11-2023 07:52 AM
This thread is continued in the other post.
https://community.ruckuswireless.com/t5/Unleashed/R500-quot-Disconnected-quot-Status/td-p/59384
05-22-2023 02:02 AM
Hi @thomas_hong,
Thank you for reaching out to RUCKUS Support via FORUM.
Please could you try manually adding member AP to master, shared commands for your reference:
Let us know how it goes.
Regards,
Vasanth Edward
05-22-2023 04:55 AM
Hi Vasanth,
Still not working after executing commands you posted. See attached image:
Best Regards,
Thomas
05-22-2023 04:58 AM
Screenshot of R500 I prefer to be the master AP.
05-22-2023 07:45 AM
Hello @thomas_hong
Could you please provide the output of the below command from all the three APs.
get version
Also please run the below command on the other two R500 APs which you want them to join the controller as member AP.
rkscli: set election role 0
If you want to fix AP election role as Member, you can input “set election role 0”