05-24-2023 05:58 AM - edited 05-24-2023 06:03 AM
Unleashed R500 shows disconnected status with remove button (i.e., no approve button). I have another thread where I posted my two R500s are both masters and neither one joins another. After executing "set director ip x.x.x.x" on either AP it will allow it to be added as #2 but shows up as "disconnected" status. See screenshots.
Sorry if this is double post. But it is a different issue and probably deserves a new thread.
10-11-2023 07:51 AM
Hi @thomas_hong,
This was a known issue in very early versions of Unleashed. Could you confirm what firmware version you are running on your RUCKUS APs?
To overcome from this issue, you have to reset your Unleashed network entirely and setup it from scratch.
Please refer my self-help article about "How to reset entire Unleashed network for reconfiguration or gaining the access to Unleashed managem..."
01-10-2024 02:33 PM
Hi Syamantak,
I attempted what you said but still not working:
That is: