R310 Unleashed unable to upgrade from v200.7.10.102.64

[rafe_oxley]

R310 running 200.7.10.102.64, installed via online upgrade.

APs appear to be working OK, but unable to upgrade. 

Able to remotely connect to dashboard, but under "Admin and Services" options can be actioned but are not processed, including upgrade ability.

I have tried various browsers, disabled any LAN firewall drop rules.

"restore factory settings" appears to work, and rebuild, but does not actually reset the AP.

On remote SSH access to AP, username and password accepted but then SSH session closes.

I have not been able to try a physical reset, not convinced even that would work.

Any ideas? Is there a flash on boot type process?

[rafe_oxley]

Hi Sarita,

as per the first picture -

no current firmware version reported,

no online upgrade even when checking activated,

local upgrade is not selectable.

It just sits at that state.

No diagnostics available, network connectivity test does not work

[syamantakomer · Accepted solution]

Hi Rofe,

This seems a browser issue.

Could you try Firefox and Edge and see if you are able to see the options.

[rafe_oxley]

Had tried Edge, Chrome and Opera - none worked.

Bur Firefox has enabled full functionality, AP now updated!!

Interesting one, what's the difference with Firefox I wonder?

many thanks for your help

[syamantakomer]

@rafe_oxley some updates on other browsers led to this issue.

[syamantakomer]

Could you upgrade to 200.7.10.202.127 and confirm if options are showing from other browsers or not.