RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
05-17-2023 05:33 AM
I just got a new modem from my internet company and now I’m having problems with my Ruckus Unleaded. It says no server or when I use it it’s extremely slow. What do I do? Does it need to be connected to the new modem? How do I do that? I am not very tech savvy, please help.
09-18-2023 12:54 PM
Hi @Kattepillar
Greetings of the day,
To setup a network we need a "Router" or "Modem Router Combo" to make the entire setup work together as explained in the below diagram. Also please check whether your devices are connected properly as mentioned in the below guides.
The following guide is an example for the most common Setups for Lennar homes users
https://www.youtube.com/watch?v=vFD_ByQWGH0
https://www.youtube.com/watch?v=j8I5aVwMNMg
Admin usernames and passwords for the Ruckus Wi-Fi Access Points/Switch for Lennar home users
Ruckus Unleashed Set-up using your Mobile
Best regards,
Jayavidhya
Lennar Home Community
