No authentication open wireless, the internet does not appear to be a bottle neck the corporate network dosn't experience any slow down. I would like to avoid buying another access point as the customer is already fairly irritate this isn't working yet.
here's the latest response of what to do from ruckus, I haven't tried the suggestions mentioned here
I understand the issue still persists. Since we are not
able to troubleshoot the issue when the issue occurs live, kindly execute the
below commands from the Master APs CLI. The below commands will encourage the
clients to join with a higher data rate to the WiFi.
ruckus(Config-wlan)# no qos directed-multicast
ruckus(Config-wlan)# qos directed-threshold 0 ruckus(Config-wlan)# end
Please keep me posted on when the next event is
scheduled. It is important for us to see the issue live in order to identify
what is causing the issue. From the screenshots taken at the time of the event
shows that all the clients were connected with good speeds to the WLAN.
Revathy Mariam Thomas
Technical Support Engineer, Ruckus Wireless My hours are
Monday – Friday 9:00 to 18:00 PST Join the conversations! https://forums.ruckuswireless.com
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