Lost heartbeat
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2019 06:26 AM
I am new to Ruckus. Getech recently installed Unleashed and seven r500 APs. I get messages at the same time each morning that the APs lose heartbeat what is this? Is it serious? Doesn't last long and doesn't seem to cause a major problem. I would like to know what is happening though and how to fix it? Thanks
2 REPLIES 2
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2019 07:48 PM
Heartbeats are sent between the controller and the AP, usually in specific increments. Depends on which controller you are using, but here's a reference for AP to ZD that I made, keep in mind this is unofficial but pretty close:

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2019 11:50 PM
Thanks for this interesting explanation Nick. In this case the first AP set up acts as controller as unleashed is ‘controller less’. I will raise a case with Ruckus support to see how I might overcome this problem. Thanks again. Steve

