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all support now offshore?

Does anyone know if all ruckus support has gone to a 100% offshore model?   I'm used to this with consumer products, but none of the other enterprise vendors we work with have gone to this model.I ask because I haven't had a lot of cases, but the las...

Anonymous by Not applicable
  • 1400 Views
  • 1 replies
  • 2 kudos

Virtual smart zone boots

We had a power failure and after that the Virtual Smart Zone boots, but none of the services start so no access to the web interface and the whole thing is off basically

Anonymous by Not applicable
  • 1200 Views
  • 1 replies
  • 1 kudos

Can't Back up System Configure on Virtual Smart Zone!

Dear all,I'm using Virtual Smart Zone(VSZ), controller version: 3.4.1.0.208 and AP Firmware version:  3.4.1.0.329!Now I wanna backup configure, but I can't back up system configure.I login VSZ-> Administrator-> System configuration Back up and Restor...

Image_ images_messages_5f91c3db135b77e2478b2b6d_2267498b8d5b04f52de1fce6f7292254_RackMultipart2017110312876510e-e29e7b52-1741-4cb0-826c-d90080fe5f64-1341826584.png1509675370
Anonymous by Not applicable
  • 1000 Views
  • 0 replies
  • 1 kudos

How to upgrade and patch for wpa2 KRACK?

Hi.I have seen RN for KRACK patch.There is written as 1) APPLY AP PATCH 2) APPLY KSP FIX 3) APPLY AP CLI Scripts.I can't find a file about 2) KSP FIX.Where is the KSP file.?And Must I apply the KSP file on SZ?Thanks and Regards.

Anonymous by Not applicable
  • 1999 Views
  • 2 replies
  • 1 kudos
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