09-12-2019 12:50 PM
11-15-2021 10:01 PM
reinstalled vSZ, and restored configuration.
Ruckus investigated but couldn't solve if i recall correctly.
11-15-2021 10:19 PM
it fine just resolved it: Safari browser on Macbook is changing the file format and file is getting corrupted. so I downloaded using Chrome and it worked .....
11-15-2021 10:48 PM
good news! thanks for the update.