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mobile device connectivity issue

Charlz2023
New Contributor

Good day!

Hi,

Just want to share my experience with regards to Zone controller issue -  mobile device was unable to connect to a certain SSID (devices was detected as windows machine).

Maybe some of you experience or encounter same issue/problem. 

Thanks

5 REPLIES 5

Hi @Charlz2023 

We might need to check on the controller and the logs to see why the IOS and Android are detecting as Windows.
I would suggest you to open a support case so that we can investigate on this.