06-19-2021 07:28 AM
Guys
silly as it seems i recieved the AP management license last year
i saved the file somewhere and now i need to deploy the APs in my project
i cannot find the file anywhere.
is it possible to find the file in my partner portal
how can i got the issued licenses or re-issue them
06-19-2021 08:34 AM
Hi Mohammad,
Is this for a SmartZone? If so and you connect your SZ to the internet, it should automatically download the license entitlement.
Alternatively, log-in to your Ruckus Support site account and access the 'LiMan' License Manager to view your purchased license entitlements.
Hope that helps,
Darrel.
06-19-2021 10:53 AM
Hi Darrel
yes i have a smartzone100 and 200 APs
i had downloaded the liscences from a link provided by the local Ruckus distributor . i misplaced it and now i am trying to see if i can get it re issued.
i had not installed in in the system yet.
APTEC eLicense Center- eLicense Upload
|
File Name |
: |
114EB05501\4000076958.msg |
|
|
Invoice No |
: |
000472490 |
i just checked the LiMan manager and it shows all as zero
isnt there a way to download my old liscences
06-21-2021 07:00 AM
Hi Mohammad,
Please open a support case and reach out to them with Invoice and activation code. They will help you to map and download the license again.