Upgrading SZ100 error: The system cannot be upgraded, because the following zone(s) will be unsupported: v3.5.1.0.419 * 1.

[Anonymous]

Hello Everybody,

Trying to upgrade my SmartZone100. Current version 3.6.2.0.250, AP Firmware version 3.6.2.0.759. Trying to install version 5 (file scge-installer_5.2.2.0.317.ximg) and got the following error: The system cannot be upgraded, because the following zone(s) will be unsupported: v3.5.1.0.419 * 1. If I try version 5.0.0.0.675, I get: Uploaded image failed. Reason: unsuported version.

I can't see any versions between 3.6 and 5.

Any help is apprecaited.

[Anonymous]

@sam_evans

Hi Sam,

Brilliant! Make sence now. Upgradeded APs, now trying again.

Thank you.

[David]

Hi Sergei,

you can't upgrade to 5.0 onwards and keep zones in 3.5.1. In order to do that you'll need to upgrade zones to 3.6.2 first (make sure APs support that version first), then you'll be able to move forward.

Thanks.

David.

[Anonymous]

It worked. Thank you everybody!