This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Unable to change zone settings - The AP SNMP agent profile ID [xyz] is not found error.

Go to solution
dawidku
New Contributor III

‎05-12-2023 06:25 AM

Hello

We are seeing this when trying to change any setting in some zones but not all of them.

Unable to update the configuration of the AP zone. Reason: The AP SNMP agent profile ID [44436d4e-363e-4e44-afe2-f48bae088650] is not found.

Anyone has any idea what that means and how to resolve the zone update issue?

0 Kudos
Reply
1 ACCEPTED SOLUTION

Go to solution
Ayush_Tripathi
RUCKUS Team Member

‎05-19-2023 04:35 AM

Hello @dawidku 

Could you please check under Zone configuration>>AP SNMP option,  if the AP SNMP profile is enable, please disable it and then try to check if you still getting this error.

View solution in original post

Reply
1 REPLY 1

Go to solution
Ayush_Tripathi
RUCKUS Team Member

‎05-19-2023 04:35 AM

Hello @dawidku 

Could you please check under Zone configuration>>AP SNMP option,  if the AP SNMP profile is enable, please disable it and then try to check if you still getting this error.

Reply
Copyright © 2026 Khoros, LLC