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Smartzone certifcate error (expires 2034) suddenly untrusted - how to fix?

michael_helm
New Contributor

I wonder if anyone can help.  After running for several years with no problems we are now getting errors reported when users (Iphone mainly) connect to the public Wi-Fi and should be prompted to login.  

Instead, they are getting a certificate error relating to the scg.ruckuswireless.com certificate.  This isn't due to expire until 2034, and has been in place since 2019, however, it's now appearing as untrusted (see screenshot below).  

We haven't deployed a 3rd party certificate (which seems to cause some issues from the articles on the knowledgebase) - how can we resolve this, what might have changed recently to cause this issue?

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