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SmartZone 144 Interface scrolling

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usd402_wireless
New Contributor II

‎08-15-2023 08:44 AM

Could someone tell me why I am unable to scroll side to side on the web interface for the SmartZone 144. I have several columns set up to view but I cannot scroll to the side to see all the columns. Using Chrome in Windows 10. 

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sanjay_kumar
Moderator
Moderator

‎08-17-2023 10:29 PM

Hi @usd402_wireless 

We are able to scroll the window side by side using the below 2 methods:
1. From the Laptop touch pad >> use 2 fingers to scroll side by side.
2. From the external mouse >> press and hold the scroll button and move side ways.

I believe you have already tried the above methods, please re-confirm.

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Ayush_Tripathi
RUCKUS Team Member

‎08-17-2023 06:53 AM

Hello @usd402_wireless 

Could you please confirm the SZ144 Firmware version ?

Could you also please check by enable the legacy menu on the WebUI.

Ayush_Tripathi_0-1692280384731.png

 

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usd402_wireless
New Contributor II
In response to Ayush_Tripathi

‎08-17-2023 07:49 AM

Firmware 6.1.1.0.959 The use legacy is on

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Ayush_Tripathi
RUCKUS Team Member
In response to usd402_wireless

‎08-17-2023 10:22 AM

hello @usd402_wireless 

Please share the screen-shot from the SZ-144 WebUI.

Also please open the WebUI in other browser and try to toggle off and on the legacy menu option.

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usd402_wireless
New Contributor II
In response to Ayush_Tripathi

‎08-17-2023 12:45 PM

Tried in Edge, Firefox, Chrome all latest versions and toggled legacy off and on in all three still can't scroll sideways. 

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