SmartZone 104 R550 Patch

[sogalli]

HI

I recently installed a patch on Smartzone 104 to support R550 APs running below firmware details. Then created a Zone and moved the R550 to the new Zone. if i try to push firmware (highlighted in red) i dont get option to pick the new firmware to push to the R550. Please note that support license for this controller is out of service.

Ruckus-01# show version
Model : SZ104
Serial # : **************
SZ Version : 5.2.1.0.515
Control Plane Software Version : 5.2.1.0.383
Data Plane Software Version : 5.2.1.0.101
AP Firmware Version : 3.6.0.0.709, 3.6.1.0.354, 3.6.2.0.759, 5.2.0.0.5527, 5.2.1.0.698

[syamantakomer]

When you created the zone, what AP firmware was selected?

[sogalli]

HI

The only visible firmware is the default firmware 5.2.1.0.101 and not 5.2.0.0.5527. 

[syamantakomer]

Could you pull the controller upgrade history and share.

If controller was running on 5.2.0 in past, you may not be able to create zone with old AP patch.

[sogalli]

HI Thanks for your response, please allow me to get more details and share.