10-23-2022 10:49 PM
HI
I recently installed a patch on Smartzone 104 to support R550 APs running below firmware details. Then created a Zone and moved the R550 to the new Zone. if i try to push firmware (highlighted in red) i dont get option to pick the new firmware to push to the R550. Please note that support license for this controller is out of service.
Ruckus-01# show version
Model : SZ104
Serial # : **************
SZ Version : 5.2.1.0.515
Control Plane Software Version : 5.2.1.0.383
Data Plane Software Version : 5.2.1.0.101
AP Firmware Version : 3.6.0.0.709, 3.6.1.0.354, 3.6.2.0.759, 5.2.0.0.5527, 5.2.1.0.698
10-26-2022 11:11 AM
When you created the zone, what AP firmware was selected?
10-26-2022 11:39 AM
HI
The only visible firmware is the default firmware 5.2.1.0.101 and not 5.2.0.0.5527.
10-26-2022 11:47 AM
Could you pull the controller upgrade history and share.
If controller was running on 5.2.0 in past, you may not be able to create zone with old AP patch.
10-26-2022 09:53 PM
HI Thanks for your response, please allow me to get more details and share.