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02-20-2024 06:31 AM
Hi all.
I wanted to upgrade my ruckus SmartZone 100 from the current version 3.5.1.0.862, can you someone please suggest which version i need to upgrade to my SZ100.
Solved! Go to Solution.
02-20-2024 09:13 AM - edited 02-20-2024 09:13 AM
Hi @SandeepKumar ,
Yes, we can upgrade to the latest version as below
SZ100/SZ124/SZ104 • Controller Version: 6.1.2.0.354 • Control Plane Software; Version: 6.1.2.0.187 • Data Plane Software; Version: 6.1.2.0.19 • AP Firmware Version:6.1.2.0.850
To upgrade the controller to the latest version 6.1.2.0.354, please follow the below upgrade path
3.5.1.0.862 --> 3.6.2.0.250 --> 5.2.2.0.1563 --> 6.1.2
Upgrade from release 5.2.2.0.1563 to 6.1.2.0.354 requires a patch to be installed (https://support.ruckuswireless.com/documents/4223)
You can open a support case, so one of our TAC will help you to proceed upgrade
Best regards,
Suresh Jayasankar || Senior Technical Support Engineer
ACMA || ACMP || CWNA || RASZA
02-20-2024 07:56 AM
Hi @SandeepKumar ,
Greetings!!!
Thank you for contacting RUCKUS Community forums
What is the AP model connected to the controller?
How many controllers are in a cluster?
Best regards,
Suresh Jayasankar || Senior Technical Support Engineer
ACMA || ACMP || CWNA || RASZA
02-20-2024 08:41 AM
Hi, Thank you for your response.
Connected AP models as per below.
AP Models
R720
H510
R510
R610
2 clusters are there
02-20-2024 08:40 AM
Hi, Thank you for your response.
Connected AP models as per below.
AP Models
R720
H510
R510
R610
2 clusters are there
02-20-2024 09:13 AM - edited 02-20-2024 09:13 AM
Hi @SandeepKumar ,
Yes, we can upgrade to the latest version as below
SZ100/SZ124/SZ104 • Controller Version: 6.1.2.0.354 • Control Plane Software; Version: 6.1.2.0.187 • Data Plane Software; Version: 6.1.2.0.19 • AP Firmware Version:6.1.2.0.850
To upgrade the controller to the latest version 6.1.2.0.354, please follow the below upgrade path
3.5.1.0.862 --> 3.6.2.0.250 --> 5.2.2.0.1563 --> 6.1.2
Upgrade from release 5.2.2.0.1563 to 6.1.2.0.354 requires a patch to be installed (https://support.ruckuswireless.com/documents/4223)
You can open a support case, so one of our TAC will help you to proceed upgrade
Best regards,
Suresh Jayasankar || Senior Technical Support Engineer
ACMA || ACMP || CWNA || RASZA
