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Ruckus controller problem

adelboulares9
New Contributor
 
Hi we have a second controller offline(follower)
I didn't know why please help 
Ping is ok By the way 
And thank you
 
Upon reviewing the cluster configuration, we identified the primary issue with SZ104-2 (Follower). Attempts to start the service were unsuccessful, and all services remain down. The logs indicated the following errors: 
 
((```
end_request: I/O error, dev sda, sector 21420468 
 
ata1.00: exception Emask 0x0 SAct 0x800 SErr 0x0 action 0x0 
ata1.00: irq_stat 0x40000008 
ata1.00: failed command: READ FPDMA QUEUED 
ata1.00: cmd 60/08:58:c8:9d:11/00:00:10:00:00/40 tag 11 ncq 4096 in 
        res 41/40:08:c8:9d:11/00:00:10:00:00/40 Emask 0x409 (media error) <F> 
ata1.00: status: { DRDY ERR } 
ata1.00: error: { UNC } 
 
ata1.00: exception Emask 0x0 SAct 0x4000 SErr 0x0 action 0x0 
ata1.00: irq_stat 0x40000008 
ata1.00: failed command: READ FPDMA QUEUED 
ata1.00: cmd 60/08:70:c8:9d:11/00:00:10:00:00/40 tag 14 ncq 4096 in 
        res
 
 
41/40:08:c8:9d:11/00:00:10:00:00/40 Emask 0x409 (media error) <F> 
```))
Please help why the controller always offline
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