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R500 not joining Virtual Smart Zone

WiFiCraig95
New Contributor

I am trying to add some R500 APs to a vSZ. The vSZ is running 6.1.2. I know this isn't compatible with the R500s so I have set up a zone for the R500s with 5.2.2 as the firmware version and set up an assignment rule using provision tags to assign the APs to this Zone. However I still can't seem to get the APs to join the vSZ.

I have gone onto the APs CLI and added the provision tag in and set the scg IP to the smart zone. I have done this with a T300 and that worked straight away, appeared in the correct zone and changed its firmware to 5.2.2 but I am having trouble getting the R500s to work.

Any ideas to help me get the APs into the vSZ would be appreciated

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