Product difference SZ100 and SZ104

[bino_thomas]

Hi,
I purchase SZ100 (P01-S104-UK00) but which i received is SZ104.
when i check the data sheet image totally  different, which i received fully black  color. 
Its new design? but when i check google am not able to find anything like that. its look like SZ100-D

[syamantakomer]

Hi Bino,

Adding a photo of front and bottom panel would help to identify the appliance.

SZ100-D looks like below.



And SZ100 looks like this.



Verify the details on product's front and reach-out to your reseller if you got wrong device delivered.

You can also check the product part number and other details on bottom panel of the appliance.

Regards,
Syamantak Omer

[bino_thomas]

Hello,
The product which I received same part number which I order, but looks different.

[syamantakomer]

Did you purchase this from an authorized Ruckus reseller?

Could you also share the serial number.

I have never seen a black SZ104, so I may have to check internally, if new devices are coming with black cabinet.

Though, new variant of SZ100 series (SZ144) comes in Black but with latest COMMSCOPE RUCKUS logo.



Regards,
Syamantak Omer

[bino_thomas]

Hello,

yes we brought from authorized Ruckus reseller (westcon)

Serial Number # 202038000062.

Regards 

Bino