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Not seeing zoneFlex R610 in Smartzone 100

gavin_fairclou1
New Contributor III
The PWR & CTL LED lights are solid so I know that it got the IP and is talking to the Smartzone 100.



I can ping the IP it was assigned(10.*.*.102), I determined it by looking at the previous online AP's that are online.

However I am not seeing it in the list of online AP's in on my dashboard.


Can anyone help me with this?

Im new to Ruckus technology



22 REPLIES 22

Hi GCredit,

I am sorry, my bad it is "get scg".

Regards,
Abilash PR.

ok does this help? 

Image_ images_messages_5f91c477135b77e247aa5775_2caf0b851b43b3470a5167b050b4feef_RackMultipart20181108119047a6m-7411f971-8ed0-4450-a019-12d9baa32d0a-543557339.png1541696258

so my question Abi is how do I get the SZ to see it as a normal AP and not a Master?

Hi GCredit,

The AP looks connected to SZ 10.8.0.10. Is it correct SZ ?

Please run "get ipaddr wan" and check the ip address of that AP.

Search the AP using IP address and see if the AP shows up in the Access Point.

There is no Master/follower concept when AP is managed by ZD/SZ. In a SZ/ZD controller less architecture one AP acts as controller (Master AP) and all others acts as follower AP.

Can you share screenshot of Access Points page when you enter the IP address in the search box?

Thank you.

Regards,
Abilash PR.

Its not showing the AP, but when I check my licensing tab i see where it does say 3 APs

and the 3rd AP is 10.*.*.102.... very odd

Image_ images_messages_5f91c477135b77e247aa5fe7_335b0a39c70327403114d644741bd5e8_RackMultipart2018110881754186t-f955dcf4-7811-4c8d-ac45-d758d4cf14f0-1695985913.png1541704346