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How to view client records

cangqingse
Contributor

The smartzone version is 6.1.1.0.959

How to view the login and logout records of the client, I haven't known about it yet

For example, if I know the physical address, how can I check his wireless records for a day today

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7 REPLIES 7

You should see this under Monitor >> Events.

I haven't found any records of 6E: 39:04:0E: 2F:78 client login and logout on this interface either

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Am I doing something wrong

Hi @cangqingse 
Did you ensured that the DP parameters for the Client management is enabled?
https://community.ruckuswireless.com/t5/Access-Points-Indoor-and-Outdoor/Some-of-the-R700-event-logs...

If yes, when the client connects to the AP and disconnects, the entry should be there in the AP support file as well.
Cross verify the AP support log, and if you see the entry there and not on the Controller, then please open a support case so that we can check on this.