Hi @caesar_chen,
This happens when some of the Zone information (like AP details for one or more APs) is different when compared with What is reported and what is reflected on GUI.
Try doing an Elastic search reindex from the controller CLI mode, if you still see the same issue, then please open a support case so that we can check and correct the issue.
# debug
(debug)# reindex-elasticsearch-all
Note: Wait for 10 minutes after doing the reindex before checking on the GUI.
If the issue repeats again, suggest you create a support case if you are looking to fix the issue in the same SZ version 6.1.0.x because we have this issue reported and fixed in the same code but it needs an internal KSP to apply on the Controller to fix it.
Or
If you are planning to upgrade to latest SZ version and upload the latest AP patch available where the issue is fixed:
https://support.ruckuswireless.com/software_terms_and_conditions/3554-vsz-6-1-1-lt-ga-software-relea...
https://support.ruckuswireless.com/software_terms_and_conditions/3646-smartzone-ap-patch-6-1-1-0-132...
Release notes for the AP patch were fixes the Input string error:
https://support.ruckuswireless.com/documents/4424
Resolved Issues
The following are the resolved issues related to this release.
Issue ER-11775
Description Resolved a UI exception For input string error: debug data caused by incorrect or incomplete
software version to SZ.
Please let me know if you have any queries, I will be glad to help you.
Similar issue resolved: https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/Error-For-input-string-quot-...
Regards,
Syed
