I have a site where clients are dropping off the SSID and then require their passwords to be re-entered.
This has happened with 2 SSID's, not every client is dropping off and it is across a range of devices - new macbooks, old macbooks, ACER laptop, Chromebooks. The SSIDs are set up to use DPSK which are unlimited.
There are 7 R600 AP's being controlled by a Virtual SmartZone cloud controller, hosted by the MoE provider.
There are a high number of EAP connection failures, which I'm assuming is due to the fact that they are requiring to re-enter their codes?
Really can't see why it would be happening, any info to point me in a direction to start looking would be great 🙂
Update: We've given users other codes to use, for some of them they are connecting them coming back saying they have to enter a code again.