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Client Troubleshooting Interface

usd402_wireless
New Contributor II

I am trying to do some troubleshooting on client connections following the steps. Navigate to the troubleshooting page, enter the client mac address, select the currently connected option, select the AP's location of the client, and hit start. Nothing is ever shown below the connection box with the timeline. Now connection attempt nothing the client is online I'm right beside them watching their computer. Why am I getting nothing shown?

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