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Captive Portal authentication slow

PY-MIS
New Contributor

Hi Support,

We are using the Hotspot (WISPr) authentication type with Active Directory service protocol for the SSID,  when a user connect to the Wi-Fi, it takes more than 15 seconds before the authentication screen pops up, the problem occurs on different OS platforms (Windows 10/11, IOS, Android). 

Is there any setting can speed up the captive portal pops up?  

Below is our controller(vSZ) version for reference.

System Info
Controller Version: 6.0.0.0.1331
Control Plane Software Version: 6.0.0.0.1213
AP Firmware Version: 6.0.0.0.1594

 

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