Admin login details - not working via WebGUI, but works fine via SSH. Thoughts?

[shaun_strydom]

Unable to login to SZ100 using admin login credentials. 

[martin_martin]

For this please open a case with Ruckus support.

Do you have a recent configuration backup?


Kind regards
Martin

[david_black_594]

Did you prefix the address with “https://“ and append the port number to the end “:8443” ? Example if the SZ address is 10.16.4.10, you need to enter https://10.16.4.10:8443

[shaun_strydom]

Hi David, the WEB GUI loads fine. No issues there, just Admin login details doesn't seem to work. when trying to login.

[charles_sprick1]

I'm not familiar with that device, but the login screen on some of the Ruckus products is totally broken in some browsers.  Specifically I've run into this on standalone APs. In Chrome, typing the correct password repeatedly results in a failed login (all extensions disabled). Switch to Firefox and in on the first try.

A long shot, but if it's the same frontend code, avoid chrome...