Add T310 to Ruckus Virtual SmartZone Controller

[luke_blundell]

Hi,

I am trying to convert the Ruckus T310 AP to join our managed smartzone controller. I have done this for our R310/R510 numerous times withou any issues but the putty commands don't appear to be the same or work.

I feel it needs a particular software install on it to work but I can't seem to find it or if its even possible!

Any help would be greatly appreciated.

Thanks

[Vineet_nejwala]

@luke_blundell 

Luke that CLI format is for Unleashed AP which starts from code 200.x whereas an standalone AP has code 104.x and 110.x

Best Regards

Vineet

[luke_blundell]

Hi, I have upgraded the firmware but the commands to set the SCG still don't work.

Thanks

[Vineet_nejwala]

@luke_blundell If you look at the top line of CLI it says "Unleashed CLI". The AP version is Unleashed 200.x and not Standalone 100.x or any other. FYR below is how an standalone AP CLI looks.

Best Regards

Vineet

[luke_blundell]

@vineet_nejawala

[Ratnadeep]

@luke_blundell

Hi Luke,

The AP is still on the Unleashed version. Have you tried a factory resetting the AP after isolating it from the Network and then upgrading via CLI? 

Try to upgrade from CLI via FTP/TFTP by following the below URL:

https://support.ruckuswireless.com/articles/000001551

If you have any further issues, please open up a case and we will assist you to upgrade and connect the AP to the controller over a remote session.

Regards,

Ratnadeep