unleash is not connecting to upgraded ipv6 verizon fios internet service

[wberhe]

Hello,

My house ruckus unleash used to work well, but recently It stopped working with verizon fios internet service. When I asked verizon service I was told verizon updated their router to use ipv6 and internet works well in the main line but ruckus unleashed boosters are not working throughout my house even though it's connect to mainline. Sometimes it's working with TV but not working with other devices. Can anyone help me here?

Thanks,

Weldu  

Phone: (703)380-8512.  email: [email protected]

[Yarenis]

Hi @wberhe 

The Switch is just a Layer 2 device, so just worry about MAC address, in order to check what can happen, please gain access to the Switch, and provide the next commands

show version

show log

show run

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community