switch login - none of the suggestions work - any new ideas?

[david_pace_qve2]

I"ve tried all the suggestions listed in other posts and even the login combo I thought it was changed to but nothing is working. I'm going directly to IP address to attempt to login. Please help.

[david_pace_qve2]

I was able to reset the login/password and get logged in. But now I cannot get an Unleashed ID. 

[david_pace_qve2]

I don't see one and I get an error message when I click generate.

[Imran_ruckus]

Hi @david_pace_qve2 

Greetings!

Thank you for your response and the update.

Please disregard the Unleashed ID, as it is intended for enterprise users and not applicable to homeowners. The Unleashed platform will continue to function as expected for Lennar homeowners.

Thank you once again for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @david_pace_qve2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue, or if you have any further queries.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @david_pace_qve2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community