switch login - none of the suggestions work - any new ideas?

[david_pace_qve2]

I"ve tried all the suggestions listed in other posts and even the login combo I thought it was changed to but nothing is working. I'm going directly to IP address to attempt to login. Please help.

[david_pace_qve2]

ok, that did work. I now see this. is this correct?

Next issue, how to log in to Ruckus unleashed network? I now get an error when entering username. see below errors. When I choose 'Forgot Password' I get the user not confirmed error.

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[david_pace_qve2]

where do I get the Unleashed ID?

[Imran_ruckus]

Hi @david_pace_qve2 

We appreciate the detailed information you have provided. 

Please follow the mentioned steps to access Unleashed.
- Log in to your Unleashed system using a laptop web browser with the Master AP IP Address or visit https://unleashed.ruckuswireless.com/ Kindly check and share a screenshot of the current version of your Unleashed Access Points.

If you encounter difficulties accessing the above link or if you are unsure of the IP Address of your Access Points, please refer to our guide on finding the IP Address of the Access Point: 

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

You should see the Unleashed dashboard below after finding the IP Address of the AP. Try to log in

Once you have located the IP Address of the Access Point and accessed the Unleashed dashboard.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Thank you for your patience and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @david_pace_qve2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @david_pace_qve2 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community