ruckus switch stuck on amber light after power outage

[cmaldoff]

I had a power outage and now my switch is stuck on an amber light. I unplugged and pushed the reset button but nothing happened. I had this happen before and holding down the button fixed it.

I made sure the switch is in switch mode and not router mode.

What else can I try?

Thank you,

Christian 

[cmaldoff]

I've this happen a few times. The 1st time I had to flash it to put it in switch mode. After our 1st power outage it rebooted back int router mode.

[pinky_ruckus]

Hello @cxkang ,

I hope this message finds you well.

Could you please create a new post as this was raised by another user?

If there are any issues with the hardware, we are happy to replace the device for you.

If you need any assistance with creating the new post or have any questions, please feel free to reach out.

Thank you for your cooperation and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @cmaldoff ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[cmaldoff · Accepted solution]

Hello Pinky,

I'm good now.  Thank you

[pinky_ruckus]

Hello @cmaldoff ,

Thank you for sharing the response.

We are glad to know that the issue is resolved.

Please feel free to contact us if there are any issues in this regard in future.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.