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ruckus not working

nwi2247
New Contributor

 

Hello,

I have tried 3 times to reset my ruckus and it doesn't work.

The access points have no lights on them. 

Please let me know how to fix this. THank you

Its RUCKUS ICX 7150-C12P

 

 

30 REPLIES 30

Hi @nwi2247 

Thank you for the update.

Bootrom command will be only for the 8080f version. And yes, the IP address is an example in the guide. You can check on your computer as explained in the guide. Please refer to the below screenshot. And create folders for 8080f and 8095g with their files to select in tftp application as explained in the guide.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi,

Thank you. I found my computer's IP but the file name where does come from. I just copied the example. Here is my screen shot6.jpg

Hi @nwi2247 

Thank you for the response and the information.

Could you please check and confirm if you have created a separate image folder as highlighted in the screenshot below? (Folder name is ‘Upgrade’ in below screenshot)

In the folder, there should be these 3 files as below.

Also please make sure, TFTP is correctly configured with the correct folder and Server interfaces as marked in the below screenshot as an example.

Please confirm and proceed with bootrom and other commands. And let me know if you have any queries in this regard.

We appreciate your patience and understanding

Thank you again.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @nwi2247 

Please follow the Upgrade link step by step. Sharing the guide below once again.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

 

When typing the last code from my computer to this it shows the following error

IMG_2490.jpg