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09-13-2024 05:22 PM
Hi,
So my house have one switch plus 2 APs. I successfully set up the first AP and all works fine now. I am not sure how to set up my other AP. I connect the other one to the Switch. And in my wifi list, I can see the one I already set up, and the one I haven't is still naming Configure me-XXXXXX. I connected to it, and go to the unleashed.ruckuswireless.com It's a little bit different. It goes to the page that I already set up and I didn't see anywhere I can set up another addition AP. I tried to disconnect that one and reconnect it again. and now I am not able to connect to that Configure me -XXXXXX anymore. On that AP, power and Ctr light are green and 2.4g and 5g light are yellow. Should I do a AP factory reset? if yes, how can I set up the 2nd AP? do you have any tutorial?
Thank you
09-26-2024 06:38 AM
Hi @zsl666 ,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
07-25-2026 01:38 AM
It sounds like your second AP just needs to join the existing Unleashed network, so a factory reset is usually the best first step if it's stuck in the "Configure.Me" state. After resetting, connect it back to the ICX 7150-C12P switch and give it a few minutes to discover the already configured master AP automatically. If it still doesn't join, double-check the firmware versions match on both APs. I had a similar experience troubleshooting devices, just like following a clear cine hd guide makes things easier—having the right step-by-step instructions can save a lot of time.
